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CleoCat Wholesale Fashion

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How to order from Cleocat-FashionRead my mailboxView my accountView my shopping cartHow to make paymentPostage information
 
 
 
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Attention Blogshops owners! You can reserve clothes with us as your customers order from you!
Self collection available at the largest online fashion clothes store in Singapore!
Massive selections of latest korean fashion clothes! Only 2 day delivery!
Free delivery available!
 
  
Use keywords to find the product you are looking for.
Advanced Search
 
 
 
Tell your friend about us!
 
Exchange policy 
FAQs 
Credit ordering 
 
       Frequently Asked Questions
 

1. Is there a minimum purchase quantity I must buy?

 
No, there isn't. The prices quoted on our catalogue are wholesale prices. Orders less than 15 pcs clothes are considered retail purchases and their prices will be adjusted accordingly.

Quantity
Retail prices
1-3 items
wholesale price x 1.8
4-6 items
wholesale price x 1.65
7-10 items
wholesale price x 1.45
11-14 items
wholesale price x 1.25
15 or more items
wholesale price (as quoted on website listings)

You may also buy using Credit Ordering. Credit ordering allows you to check out your shopping cart repeatedly until your order meets wholesale purchase requirements after which we will send out your order. You may not purchase retail using credit ordering.
 
2. Do you do meetups?
 
No, we don't. We operate purely online and do not have a shop for customers to view before buying, meet-up service is also not available. This is to ensure we operate on very low costs so that customers can enjoy low prices.
 
3. Do you offer exchanges or refund if the item received is defective or wrong?
 
Yes, we do. Please take pictures of the defects and upload them under Customer Support->Order specific enquiries->Report problem e.g missing item, defects, wrong item received, missing accessories. Once we approved, we will inform you of the exchange procedure. Note that we will refund only if your order meets our min. purchase requirements after subtracting the defective item. Otherwise, you could only exchange.

To know more about the exchange criteria, click here.
 
4. How will I know the out of stock item will be available again?
 
You can look out for the "EST Arrival" icon and put your mouse over it to see the estimated arrival date when you view the out of stock item listing. When this icon is not available, it means that we are not sure when it is available. You can put product notifications by clicking the "Notify me when available" button. The system will inform you when it is available for purchase.
 
5. Why do the items run out of stock so quickly? I would like to sell to my customers on demand by accepting their orders first before ordering from Cleocat Fashion.
 
We sometimes have limited stocks especially for popular items. Hence it is advisable to acquire stocks first before selling to your own customers. This will prevent customer dissatisfaction later on if stocks are not available.
 
6. Can I self-collect so that I can save postage fees?
 
Yes, you can. After you paid and your order processed, you will receive an email from us informing you to self-collect. Collections times are Monday and Thursday between 12:00pm and 2:00pm. You can self-collect at our warehouse Blk 9008 Tampines St.93 #03-29 S(528843).
 
7. Are your stocks definitely available? Will the items look exactly as in the pictures ?
 
As long as you see the listing on our site and you can order & checkout, we will guarantee the stocks to you as we purchase in bulk first from manufacturers first before selling it to you unlike other wholesalers who do not yet have stocks and only sell it based on demand model by putting up the pictures first on their website. Note that we sell on first come first serve basis so unless items are checkout and paid for, they may go out of stock at anytime of the day. Confirmed & paid for orders cannot be amended. Actual stocks may differ from pictures as we carry inspired fashion. 85% of the items will look like the the actual picture but the rest may have slight colour differences or designs differences hence we will not offer exchanges for these differences.
 
8. What are preorder items (indicated by )?
 
Preorder items are stocks which we ordered from manufacturer and their quantities confirmed. They are not in our warehouse yet but are on their way to Singapore. Customers can order them before they arrive. If you view the product info, you will also see their estimated delivery date. Items without the 'preorder' icon are instock and can be shipped out immediately from our warehouse.
 
9. Do you have a office telephone number so that I can call?
 
We don't provide telephone support but you can make enquiries by emails and we will usually get back to you within 24hours. In this way, we can lower our operation costs so the savings will be passed on to our customers.
 
10. How long will I have to wait after paying for the order?
 
It will take us 1 business day to process your order and depending on your selected mode of delivery, courier will take another 1 business day and normal Singpost Delivery on the average 3 to 5 business days.
 
11. How long do I need to wait for the packages to be delivered to me?
 
Delivery of your order will depend on what you buy:-

1. Instock items only. We will send out an order with only instock items within 3 working days.
2. Instock + preorder items (preorder order items are indicated by ). We will send your package ONLY when ALL the preorder items arrive. The arrival date is indicated in the preorder item listing.

Please take note that we reserve the right to send out your packages in whichever way suitable and refund excess postage payment back to you.
 
12. What are mini items, can mini item be counted as 1 item ?
 
Mini items are not counted as 1 item as their value is usually less than $5. If your existing order already consists of 15 items, you may add any number of mini item and still enjoy our listed wholesale prices. However if you have 14 items & 1 mini item, your final bill will still be 1.25 times the total wholesale price.